HarbourFront Health Group developed a business case, project management plan and schematic architecture for a new web-based Health Human Resources e-Query/e-Reporting Tool. Analysis of current CIHI programs, database architecture and corporate e-Strategy and e-Reporting strategies were undertaken to ensure internal organizational alignment and optimal reporting capability. External market analysis, stakeholder relations were also assessed to determine maximal utility to provide national, high level information in supporting decision making and HHR program development across jurisdictions. A detailed Risk / Benefit Analysis, Project Management Plan and Architecture for the web-based tool with costing for development and implementation formed part of HFHG's input to this significant project.

HarbourFront Health Group is performing an operational review of specialist services and medical travel for Qikiqtaaluk, geared to maximize efficiencies and minimize wait times for specialist care of the Baffin Region residents.  To determine resource allocations, organizational structure, operating procedures, processes, and controls, this project involves analysis of workflow processes through the current manual system, as well as the documents involved with case management, specialist services and medical travel.  Also, interviews of stakeholders and staff are taking place, all geared to provide recommendations to enhance the delivery of seamless, quality care.

Streamlining the current manual system will provide an effective framework for the future implementation of electronic health information management processes.  This review is aimed to ensure all participants are doing everything possible to guarantee optimal organizational structures exist and that processes for specialist services and medical transport are running most economically and efficiently to maximize desired results.  Additionally, the role and utilization of Telehealth services for specialty care, and any barriers to optimizing its use including scheduling and human resource issues shall form part of this review.

HarbourFront Health Group (HFHG), in joint venture with NunaWorks, has been awarded a Standing Offer Agreement with the GOVERNMENT OF NUNAVUT Department of Health & Social Services, to assist in fulfilling their needs.

Leveraged with NunaWorks’ capability to deliver world class service and HFHG’s specific health knowledge and experience, HFHG will provide expertise to assist the Department achieve its strategic goals.